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Privacy Policy

This Privacy Policy will tell you what information Kerri Ann Tester, LICSW (the “Website Owner”) collects, how it is used, and what your choices are. By using RedRockCreative.com (the “Website”), you agree to acceptance of this Website Privacy Policy. Please read the following carefully before using the site.

Information Collection & Use

Information Collected

IP Addresses

The Website Owner collects and logs the IP address of all visitors to the Website. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. The Website Owner collects IP address information to help properly manage systems and gather information about how the Website is being used. This includes the pages visitors are viewing. Your IP address may be associated with records containing personal information.

Personal information

This includes information that is unique to an individual, such as a name, address, job title, email address or telephone number.

If you submit to the Website any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this privacy policy. By submitting personal information, you grant the Website Owner the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website.

How This Information is Used

The Website Owner uses the information you provide to fulfill online requests, process credit card information and respond to customer service inquiries, or in other ways as required by law.

The Website Owner may use your information:

  • To help improve the services offered
  • To personalize your experience and inform you about the treatments/services in which you have indicated an interest
  • To tailor digital advertisements on third-party sites based on your interactions on the Website
  • To improve Website offerings and send you information and updates
  • To respond to your questions and requests and improve customer service
  • To administer a promotion, survey or other site feature
  • To communicate changes to this privacy policy or terms of use

Only those who need the information provided to perform a specific task have access to your information. These are limited to the Website Owner and her authorized colleagues, who are professionally bound to maintain client privacy and confidentiality. In some cases, third parties contracted by the Website Owner may have access to your information to perform a specific task, for example, to send you an e-newsletter.

Data Security

The Website Owner makes every reasonable effort to ensure that your personal information remains as secure as possible. Accordingly, the Website Owner prevents unauthorized access by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.

As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to protect transmission of sensitive data across the Internet.) This is an industry standard.

Although every effort is made to protect your personal information, the Website Owner cannot warrant the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout the Website.

Online Forms

Forms provided on the Website may include event registration, newsletter signups, appointment requests and referral requests. The information required to complete the transaction is noted on each specific form. Although the Website Owner provides robust security measures to protect the transmission of information, the Website Owner is not responsible if unauthorized parties gain access to the confidential information shared in the online forms.

Newsletter/Press Release Subscriptions

If you subscribe to a newsletter, publication, press release or RSS feed published by the Website Owner and distributed by email or RSS feed, your email address will be maintained in a private distribution list unless you have selected to “opt-out.” Messages sent electronically do not include recipients’ email addresses or any other personal information. To unsubscribe from email communications, please send a message through the contact form.

Email Information

Occasionally, the Website Owner will request personal information from you in order to deliver materials you have requested, respond to your questions or provide information. The Website Owner keeps personal information on file, but does not share, sell, license or transmit this information to third parties or external vendors unless required to do so by legal, judicial or governmental proceedings, or in order to provide the services requested. Please note that email is considered a nonencrypted (and therefore nonsecure) form of communication, and it can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email to communicate information that you consider confidential.

Cookies, Tracking and Interest-based Advertising

The Website uses “cookies”, tracking pixels and related technologies. Cookies are small data files that a website can transfer to your computer. Examples of information the Website Owner collects include how often someone visits the Website and what they do while on the Website. the Website Owner uses this information in the aggregate to understand how visitors as a group use different resources and to help improve the Website. The Website Owner also collects information about the activity of individual website users. This information may be used to target related advertisements to you on other third-party sites. For users who have opted in to receive updates or other information from the Website Owner via email, these reports may contain personal information.

Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent. You can access the information on the Website without enabling cookies in your browser.

You can opt out of receiving all interest-based advertisements on the Digital Advertising Alliance (DAA) website: http://www.aboutads.info/choices. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device.

Third-Party Vendors/Content Providers

The Website Owner never shares any personal information you provide when requesting information with third parties, except as required by law or in order to provide the services requested. the Website Owner occasionally will engage reputable third-party vendors to help  manage the website, provide content and information, and interact better with clients and Website users.

Login/Passwords

Some sections of the Website may require login identifiers and/or passwords. You are responsible for taking reasonable steps to ensure that no unauthorized person has access to your password or account login information. It is your sole responsibility to control the use of login information and passwords, to authorize, monitor and control access to and use of your website account and password and to inform the website promptly of any need to deactivate a password.

Links to External Websites

This Website Privacy Policy applies only to this Website. In order to provide website users with other helpful information, the Website contains links to other websites. However, the Website Owner provides no authority over external organizations’ websites and this policy does not apply to external sites that are provided as links. You are encouraged to read the Privacy Policies on any external websites before providing them with personal information.

Changes to This Policy

The Website Owner has the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. If you have questions about this privacy policy or concerns about your personal information is collected, used, or protected, please send a message using the Contact page.

Last updated: March 2018